A list of frequently asked questions to provide more insights of our VICOSTONE products and help you make a decision on the right surface for your home.
Are you open to the public? What areas do you serve? Do you sell retail?
What if I don’t have an installer/designer/contractor/etc.?
How soon will my order be ready after it is placed?
Where can I see more installations with your products?
What are Vicostone Sintered Surfaces?
How long has Vicostone been in countertop business?
What technologies are Vicostone Sintered Surfaces made by?
How many colors and finishes does Vicostone Sintered Surfaces offer?
Production is based in Europe. Our new Vicostone Sintered Surfaces line complement the current quartz range. Vicostone Sintered Surfaces are ideal materials for various applications such as outdoor kitchens, façades, fireplace cladding, shower walls, and flooring.
Vicostone has been in the countertop business since 2002 and considered as one of the largest engineered stone suppliers in the world. In 2025, Vicostone proudly unveils its innovative sintered surfaces collection, redefining excellence to meet the evolving needs of our customers.
VICOSTONE Sintered Surfaces slabs are crafted from a blend of high-purity, fusible inert materials. The advanced European production technology speeds up the natural transformation process, which typically takes thousands of years, to create a material with the qualities of natural stone. The raw materials are compacted to a high density (450 kg/cm²) and fired at temperatures over 1200°C, completing the sintering process and resulting in slabs with outstanding durability and performance for any intended use.
Crafted with state-of-the-art European technology and advanced techniques, VICOSTONE Sintered Surfaces meets the highest international quality and environmental standards. VeinTouch Technology delivers authentic textures, blending elegance with cutting-edge innovation. Our technology speeds up the natural transformation process, which typically takes thousands of years, to create a material with the qualities of natural stone. The raw materials are compacted to a high density (450 kg/cm²) and fired at temperatures over 1200°C, completing the sintering process and resulting in slabs with outstanding durability and performance for any intended use.
Vicostone Sintered Surfaces offer Canadian market 8 colors in two collections: Natural and Classic. Most of our colors are available in a Matte finish. A few colors are also available in Polished finishes.
Vicostone Sintered Surfaces are available in the following slab sizes: 127"" x 63"; Thicknesses: 1/2"" (1.2CM) and 3/4"" (2CM) (all colors).
Computer and phone screens display colours differently. Please order samples of our designs from our website to see the true colour of our products. Vicostone sintered surfaces are engineered to have consistent movement and veining. However, differences in patterns and shades will occur between production runs. Please consult with a Vicostone representative for questions regarding specific designs.
Yes! Many of products contain recycled content.
Yes, Vicostone Sintered Surfaces are designed with sustainability in mind. They are manufactured using advanced European technology that minimizes waste and energy consumption. Our Sintered Surfaces are non-porous, durable, and long-lasting, reducing the need for frequent replacements and lowering environmental impact. Additionally, Vicostone Sintered Surfaces are free from harmful chemicals and are safe for indoor environments.
Visit our Warranty Registration page to submit your information. You'll need your product name, slab number and run number from your Vicostone dealer.
Vicostone Sintered Surfaces ensure the integrity and safety of food preparation for your family. All surfaces are non-toxic, easy to clean, and manufactured to the highest quality, giving you the peace of mind other surfaces can't offer.
Yes. Vicostone Sintered Surfaces are ideal for applications such as outdoor kitchens, façades, fireplace cladding, shower walls, and flooring.
Yes. Vicostone Sintered Surfaces are ideal for applications such as fireplace.
Vicostone Sintered Surfaces only require neutral soap and water for normal day-to-day cleaning. For more persistent or burnt-on stains, we recommend moistening the dirt with hot water (to soften any residues) and then rinsing or removing it with a clean cloth. It is also preferable to use a sponge with soft fibres of the type normally used for cleaning glass ceramic and glassware in general.
It is advisable not to use hydrofluoric acid and its derivatives, any product containing concentrated hydrochloric acid, caustic soda or basic products with a pH above 11. Vicostone recommends against treating the slabs with caustic soda. We also recommend not having long application timing both with acid and alkaline products.
If bleach is used, we suggest an application of 10-15 minute rinse with plenty of water and never leave the product to remain in contact with the surface of the Vicostone Sintered Surfaces more than the timing specified before.
For more information on cleaning Vicostone Sintered Surfaces including a list of approved cleaners, visit our Care and Maintenance guide.
Vicostone Sintered Surfaces only require neutral soap and water for normal day-to-day cleaning. It is advisable not to use hydrofluoric acid and its derivatives, any product containing concentrated hydrochloric acid or caustic soda or basic products with a pH above 11.
Vicostone Sintered Surfaces are nonporous surfaces and never need sealing. They are engineered to resist stains and block harmful bacteria from penetrating the stone.
Vicostone Sintered Surfaces are scratch and chip resistant but not damage proof. Always use a cutting board and avoid dropping sharp knives and tools on the surface.
Vicostone Canada Inc., founded in 2016, is the exclusive distributor for Vicostone surfaces in Canada with eight warehouses and showrooms. We offer premium-quality surfaces in a wide range of colours and designs to suit any style or décor.
Download Vicostone's catalog to explore our premium surfaces, featuring detailed product information and inspiring application ideas.
Explore the advantages of choosing Vicostone Sintered Surfaces over other popular interior surfaces.
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