• Are you open to the public? What areas do you serve? Do you sell retail?
    Yes. Our showrooms are open to the public. But we do not sell to public. We import the material and sell only to the trade. Consumers can purchase Vicostone through an installer, designer, contractor or flooring dealer that sells direct to the public.
  • What if I don’t have an installer/designer/contractor/etc.?
    We have a nationwide network of Fabricators and Kitchen & Bath dealers. Visit the Where to Buy page to locate the dealers nearest to you.
  • How can I get slab pricing?
    For pricing please refer to fabricators/dealers.
  • How can I get samples?
    All of our colours are available in 4x8 format. You can request samples directly through our website or simply pick them up at our showrooms. We also have photos of full slabs, close-ups and installation projects on our website. Feel free to take pictures as you walk through our facilities.
  • How soon will my order be ready after it is placed?
    Slabs that are in stock in our warehouses will be ready available for pick up within 24 hours. Otherwise, we will deliver as soon as possible based on your location.
  • Do you offer design services?
    Our showroom staff is more than happy to assist you by answering general inquiries, providing samples and offering advice on your renovation project when you visit our showroom. We offer one-on-one appointments during the week. One-on-one appointments should be scheduled in advance and be limited to one hour. We do not provide drawings or floor plans, determine quantities, or go onsite. If you require additional help with your project, it might be time to hire an interior designer.
  • Where can I see more installations with your products?
    Follow us on Instagram and Facebook to see more photos of finished projects using Vicostone products.
  • What are Vicostone Sintered Surfaces?

    Renowned for its exceptional beauty and luxury, VICOSTONE Sintered Surfaces is a high-performance material ideal for both interior and exterior applications. From countertops and vanities to wall paneling, flooring, and facades, it combines durability with aesthetic appeal, offering resistance to scratches, stains, UV rays, and extreme temperatures.

  • Where are Vicostone Sintered Surfaces made?

    Production is based in Europe. Our new Vicostone Sintered Surfaces line complement the current quartz range. Vicostone Sintered Surfaces are ideal materials for various applications such as outdoor kitchens, façades, fireplace cladding, shower walls, and flooring.

  • How long has Vicostone been in countertop business?

    Vicostone has been in the countertop business since 2002 and considered as one of the largest engineered stone suppliers in the world. In 2025, Vicostone proudly unveils its innovative sintered surfaces collection, redefining excellence to meet the evolving needs of our customers.

  • What technologies are Vicostone Sintered Surfaces made by?

    VICOSTONE Sintered Surfaces slabs are crafted from a blend of high-purity, fusible inert materials. The advanced European production technology speeds up the natural transformation process, which typically takes thousands of years, to create a material with the qualities of natural stone. The raw materials are compacted to a high density (450 kg/cm²) and fired at temperatures over 1200°C, completing the sintering process and resulting in slabs with outstanding durability and performance for any intended use.

  • What are the differences between Vicostone Sintered Surfaces compare with other sintered stone brands?

    Crafted with state-of-the-art European technology and advanced techniques, VICOSTONE Sintered Surfaces meets the highest international quality and environmental standards. VeinTouch Technology delivers authentic textures, blending elegance with cutting-edge innovation. Our technology speeds up the natural transformation process, which typically takes thousands of years, to create a material with the qualities of natural stone. The raw materials are compacted to a high density (450 kg/cm²) and fired at temperatures over 1200°C, completing the sintering process and resulting in slabs with outstanding durability and performance for any intended use.

  • How many colors and finishes does Vicostone Sintered Surfaces offer?

    Vicostone Sintered Surfaces offer Canadian market 8 colors in two collections: Natural and Classic. Most of our colors are available in a Matte finish. A few colors are also available in Polished finishes.

  • What size are Vicostone Sintered Surfaces slabs?

    Vicostone Sintered Surfaces are available in the following slab sizes: 127"" x 63"; Thicknesses: 1/2"" (1.2CM) and 3/4"" (2CM) (all colors).

  • Will my countertop look like the design on the website?

    Computer and phone screens display colours differently. Please order samples of our designs from our website to see the true colour of our products. Vicostone sintered surfaces are engineered to have consistent movement and veining. However, differences in patterns and shades will occur between production runs. Please consult with a Vicostone representative for questions regarding specific designs.

  • Do any of your products contain recycled materials?

    Yes! Many of products contain recycled content.

  • Are Vicostone Sintered Surfaces good for the environment?

    Yes, Vicostone Sintered Surfaces are designed with sustainability in mind. They are manufactured using advanced European technology that minimizes waste and energy consumption. Our Sintered Surfaces are non-porous, durable, and long-lasting, reducing the need for frequent replacements and lowering environmental impact. Additionally, Vicostone Sintered Surfaces are free from harmful chemicals and are safe for indoor environments.

  • How can I register my warranty?

    Visit our Warranty Registration page to submit your information. You'll need your product name, slab number and run number from your Vicostone dealer.

  • How long do Vicostone Sintered Surfaces last?
    Vicostone offers a 15-year residential warranty and 10-year commercial warranty on all of its products. With proper care and maintenance, Vicostone can last a lifetime.
  • Are Vicostone Sintered Surfaces heat resistant?
    Vicostone Sintered Surfaces are manufactured through an advanced sintering process at extremely high temperatures, making them highly resistant to thermal shock. For optimal protection, we recommend using a trivet when placing hot items on the surface.
  • Are Vicostone Sintered Surfaces safe for food preparation?

    Vicostone Sintered Surfaces ensure the integrity and safety of food preparation for your family. All surfaces are non-toxic, easy to clean, and manufactured to the highest quality, giving you the peace of mind other surfaces can't offer.

  • Can we use Vicostone Sintered Surfaces outdoor? How do they react to ultraviolet rays and thermal shock?

    Yes. Vicostone Sintered Surfaces are ideal for applications such as outdoor kitchens, façades, fireplace cladding, shower walls, and flooring.

  • Can Vicostone Sintered Surfaces be used around a fireplace - gas, wood or electric?

    Yes. Vicostone Sintered Surfaces are ideal for applications such as fireplace.

  • How do I clean tough stains or dried spills?

    Vicostone Sintered Surfaces only require neutral soap and water for normal day-to-day cleaning. For more persistent or burnt-on stains, we recommend moistening the dirt with hot water (to soften any residues) and then rinsing or removing it with a clean cloth. It is also preferable to use a sponge with soft fibres of the type normally used for cleaning glass ceramic and glassware in general. 

    It is advisable not to use hydrofluoric acid and its derivatives, any product containing concentrated hydrochloric acid, caustic soda or basic products with a pH above 11. Vicostone recommends against treating the slabs with caustic soda. We also recommend not having long application timing both with acid and alkaline products.

    If bleach is used, we suggest an application of 10-15 minute rinse with plenty of water and never leave the product to remain in contact with the surface of the Vicostone Sintered Surfaces more than the timing specified before.

    For more information on cleaning Vicostone Sintered Surfaces including a list of approved cleaners, visit our Care and Maintenance guide.

  • What cleaners or detergents can I use on Vicostone Sintered Surfaces?

    Vicostone Sintered Surfaces only require neutral soap and water for normal day-to-day cleaning. It is advisable not to use hydrofluoric acid and its derivatives, any product containing concentrated hydrochloric acid or caustic soda or basic products with a pH above 11.

  • Do I need to seal Vicostone Sintered Surfaces?

    Vicostone Sintered Surfaces are nonporous surfaces and never need sealing. They are engineered to resist stains and block harmful bacteria from penetrating the stone.

  • Can I cut on Vicostone Sintered Surfaces?

    Vicostone Sintered Surfaces are scratch and chip resistant but not damage proof. Always use a cutting board and avoid dropping sharp knives and tools on the surface.

  • Can Vicostone Sintered Surfaces be used on floors, wall and fireplace surrounds?
    Yes. Please see our installation guide for more details.
VICOSTONE CANADA INC.

Vicostone Canada Inc., founded in 2016, is the exclusive distributor for Vicostone surfaces in Canada with eight warehouses and showrooms. We offer premium-quality surfaces in a wide range of colours and designs to suit any style or décor.

CATALOG

Download Vicostone's catalog to explore our premium surfaces, featuring detailed product information and inspiring application ideas.